Terms of Service

Introduction

Welcome to TaxPro ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, services, applications, and tools (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not access or use our Services.

TaxPro provides tax filing, advisory, and related financial compliance services to individuals and businesses in India. Our Services are designed to assist users in meeting their tax obligations and financial compliance requirements.

Service Usage Terms

By using our Services, you acknowledge and agree to the following terms of use:

• You must be at least 18 years old or have the legal capacity to enter into a binding agreement under applicable law to use our Services.
• You agree to provide accurate, current, and complete information as required for using our Services and to update such information as necessary.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.
• Our Services are subject to availability and may be restricted based on geographic location, regulatory requirements, or other criteria as we may establish from time to time.
• We may impose limits on certain features or restrict your access to parts or all of the Services without notice or liability.
• You acknowledge that the information provided through our Services is not a substitute for professional advice from qualified tax professionals, and you should consult with such professionals before making any financial decisions.

User Responsibilities

When using our Services, you agree to:

• Comply with all applicable laws, regulations, and tax requirements in your jurisdiction.
• Provide truthful, accurate, and complete information for tax preparation and filing purposes.
• Review all documents and information before submission to ensure accuracy and completeness.
• Maintain appropriate records and documentation to support information provided for tax purposes.
• Respond promptly to requests for additional information or clarification.
• Not use our Services for any illegal, fraudulent, or unauthorized purpose.
• Not interfere with or disrupt the integrity or performance of our Services or related systems.
• Not attempt to gain unauthorized access to our Services, systems, or networks.
• Not use our Services to transmit any viruses, malware, or other harmful code.
• Not engage in any activity that could damage, disable, overburden, or impair our Services.

Limitations of Liability

To the maximum extent permitted by applicable law:

• Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
• We do not guarantee that our Services will be uninterrupted, timely, secure, or error-free.
• We are not responsible for any inaccuracies, errors, or omissions in the information provided by you or third parties.
• We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from your use of our Services.
• Our aggregate liability for any claims arising out of or related to these Terms shall not exceed the amount paid by you for the Services during the six (6) months preceding the claim.
• We are not responsible for any penalties, interest, or additional tax liabilities resulting from errors in tax preparation or filing, unless such errors are solely attributable to our gross negligence.
• You acknowledge that tax laws and regulations are complex and subject to interpretation, and we cannot guarantee specific outcomes or results from using our Services.

Intellectual Property Rights

All intellectual property rights in our Services, including but not limited to software, content, design, graphics, logos, and trademarks, are owned by or licensed to TaxPro.

• You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for their intended purposes.
• You may not copy, modify, distribute, sell, lease, or create derivative works based on our Services or their content without our explicit permission.
• You may not use our trademarks, service marks, or logos without our prior written consent.
• You retain ownership of any data or information you submit through our Services, but you grant us a worldwide, royalty-free license to use, reproduce, and display such data as necessary to provide our Services to you.
• Any feedback, suggestions, or ideas you provide regarding our Services may be used by us without any obligation to compensate you.

Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or our Services:

• We encourage you to contact us first to seek an amicable resolution.
• Any dispute not resolved through informal means shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India.
• The arbitration shall be conducted in Hyderabad, India, in the English language by a single arbitrator appointed by mutual agreement.
• The arbitrator's decision shall be final and binding on both parties.
• Each party shall bear its own costs and expenses related to the arbitration, and the parties shall equally share the fees and expenses of the arbitrator.
• Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction.
• Any legal action arising out of or relating to these Terms must be commenced within one (1) year after the cause of action accrues.

Termination Policies

These Terms will remain in effect until terminated by either you or us:

• You may terminate these Terms at any time by ceasing to use our Services and closing your account, if applicable.
• We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.
• Upon termination, your right to use our Services will immediately cease, and any provisions of these Terms that by their nature should survive termination shall survive.
• We may retain your data for a reasonable period after termination as required by law or for legitimate business purposes.
• If you have paid for any Services, termination may result in forfeiture of any prepaid, unused fees, unless otherwise specified in our refund policy.
• We reserve the right to refuse service to anyone for any reason at any time.

Privacy & Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information:

• By using our Services, you consent to the collection, processing, and storage of your personal information as described in our Privacy Policy.
• We implement appropriate technical and organizational measures to protect your personal information.
• We comply with applicable data protection laws, including but not limited to the Information Technology Act, 2000 and its rules.
• We may share your information with third parties as necessary to provide our Services or as required by law.
• You have the right to access, correct, or delete your personal information, subject to legal requirements.
• We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

For more detailed information, please review our Privacy Policy.

Changes to Terms

We may modify these Terms from time to time:

• We will provide notice of material changes by posting the updated Terms on our website or through other appropriate communication channels.
• Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.
• If you do not agree to the modified Terms, you must stop using our Services.
• The "Last Updated" date at the top of these Terms indicates when they were last revised.
• We encourage you to review these Terms periodically to stay informed about any changes.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms or our Services, please contact us at: